Dekalb County Jail Visitation Number connects families and friends to secure, scheduled visits with inmates at the DeKalb County Jail in Decatur, Georgia. The jail offers both in-person and video visitation options, each following strict rules to maintain safety and order. Visits happen daily during two time blocks: 8:00 a.m. to 11:45 a.m. and 4:00 p.m. to 9:50 p.m. Each inmate can receive up to two 30-minute visits per week. All visits must be booked at least 24 hours in advance using the online portal or by calling the visitation desk. Certain housing units, including maximum-security Level 4 and mental health wings, do not allow visitation due to security needs. Visitors must present a government-issued photo ID, pass a background check, and follow the official dress code before entering the secure lobby.
Visitation Hours and Scheduling
The DeKalb County Jail runs visitation seven days a week with two daily windows. The morning session starts at 8:00 a.m. and ends at 11:45 a.m. The evening session begins at 4:00 p.m. and closes at 9:50 p.m. Each visit lasts exactly 30 minutes. Inmates are allowed two visits per week, which can be either in-person or video-based. To schedule a visit, callers must use the jail’s online system or contact the visitation desk by phone at least 24 hours before the desired time. Last-minute requests are not accepted. Scheduling early ensures availability, especially on weekends and holidays when demand is high. Changes to the schedule may occur due to staffing, security events, or health guidelines, so visitors should confirm their appointment 48 hours ahead.
In-Person Visitation Rules
In-person visits take place in a secure lobby inside the jail at 4415 Memorial Drive, Decatur, GA 30032. Only two adults or three people total (including children) may attend each visit. All visitors must be at least 17 years old unless accompanied by a parent or legal guardian. Minors under 17 must stay with an adult at all times. Each person must show a valid government-issued photo ID, such as a driver’s license or passport. Visitors go through metal detector screening and a brief interview with jail staff before entering. Food, drinks, bags, and electronic devices are not allowed in the visitation area. Smoking is prohibited on jail property. Clothing must follow the dress code: no hoodies, offensive graphics, sleeveless tops, denim shorts, hats, or colors that match inmate uniforms (like orange or gray).
Video Visitation Through Securus
The jail partners with Securus Technologies to offer free video visitation. Families can schedule a 30-minute video call by calling 404-298-8145 or using the Securus online platform. Each inmate may have two on-site video visits per week. If the inmate’s unit has secure tablets, additional remote “at-home” calls may be possible. To use video visitation, visitors must create a free Securus account, upload a clear photo for identity verification, and agree to recorded consent terms. Video sessions follow the same daily schedule as in-person visits. Technical issues are rare, but if a call drops, staff will reschedule it within the same week when possible. All video visits are recorded for security purposes.
Special Accommodations for Visitors
The DeKalb County Sheriff’s Office provides accommodations for visitors with disabilities. Wheelchair-accessible spaces are available in the visitation lobby. Sign-language interpreters can be arranged if requested during the booking process. Visual aids, such as magnifiers or hearing-assist devices, are offered upon request. These services comply with the Americans with Disabilities Act and Georgia state law. Requests should be made at least 48 hours in advance to ensure staff can prepare. Documentation of the disability is not required, but a brief description of the needed aid helps the intake team assist effectively. Staff treat all requests with privacy and respect.
Dress Code Requirements
All visitors must follow a strict dress code to enter the jail. Prohibited items include clothing with offensive language, gang symbols, or violent images. Hooded sweatshirts, hats, caps, and bandanas are not allowed. Sleeveless shirts, tank tops, and spaghetti straps are banned. Shorts made of denim or athletic material are not permitted. Shoes must be closed-toe; sandals and flip-flops are not allowed. Clothing in bright orange, gray, or other colors that resemble inmate uniforms is prohibited. Jewelry should be minimal. Watches and phones must be left outside the visitation room. Failure to follow the dress code results in denied entry with no refund or reschedule option.
Booking a Visit Online or by Phone
Visits must be scheduled in advance using one of two methods. The first is the jail’s official online portal, accessible through the DeKalb County Sheriff’s website. Users create an account, search for the inmate by name or SPN number, select an available time slot, and confirm visitor details. The second method is calling the visitation desk directly at 404-298-8145. Staff assist with scheduling, answer questions, and verify eligibility. Walk-in visits are not allowed. All bookings require the visitor’s full name, date of birth, address, and ID number. Changes or cancellations must be made at least 24 hours before the visit. Late cancellations may result in a temporary booking restriction.
Inmate Search Before Visiting
Before scheduling a visit, confirm the inmate is still housed at the DeKalb County Jail. Use the official inmate search tool on the sheriff’s website or call (404) 298-8515. Search by full name, partial name, or State Prison Number (SPN). Results show current custody status, housing unit, booking date, charges, bond amount, and scheduled court dates. If the inmate has been transferred to a state prison or released, visitation at the county jail is not possible. The search database updates hourly, so information is nearly always current. This step prevents wasted trips and ensures visits are scheduled only when the inmate is available.
Visitation for Minors and Guardians
Children may visit inmates if accompanied by a parent or legal guardian. Minors under 17 must stay with an adult at all times during the visit. Guardians must present proof of relationship, such as a birth certificate, court order, or custody document. School IDs are not accepted. Only one minor per adult is allowed unless prior approval is granted. Strollers and diaper bags are permitted but must be searched before entry. Toys, books, and snacks are not allowed in the visitation room. If a child becomes disruptive, the visit may be ended early. Parents should prepare children for the environment, which includes security checks and limited physical contact.
Prohibited Items and Security Screening
All visitors pass through security screening before entering the visitation area. Metal detectors scan for weapons or contraband. Bags, purses, backpacks, and large coats are not allowed. Cell phones, cameras, smartwatches, and recording devices must be left in vehicles or lockers. Food, drinks, gum, and tobacco products are banned. Weapons of any kind, including pocket knives, are strictly prohibited. Prescription medication must be declared and shown to staff. Security staff may conduct pat-downs if alarms are triggered. Any attempt to bring in unauthorized items results in immediate denial of entry and possible ban from future visits.
Visitation for High-Risk Inmates
Inmates housed in maximum-security Level 4 units or mental health treatment wings are not eligible for visitation. These areas require constant monitoring due to safety risks. If an inmate is moved to one of these units, all scheduled visits are canceled automatically. Families will be notified by phone or email if possible. Once the inmate returns to general population, visitation rights are restored. There is no appeal process for denied visits due to housing status. This policy protects both inmates and visitors and follows Georgia Department of Corrections standards.
Contact Information and Location
The DeKalb County Jail is located at 4415 Memorial Drive, Decatur, GA 30032. The main administrative phone number is (404) 298-8500. For visitation-specific questions, call 404-298-8145. The sheriff’s office website provides up-to-date forms, policies, and contact details. Office hours for in-person inquiries are Monday through Friday, 8:00 a.m. to 5:00 p.m. The jail is accessible by public transit and has limited parking on-site. Visitors should arrive 15 minutes early for check-in. Late arrivals may lose their scheduled time slot. For emergencies or urgent matters, call the non-emergency line at (404) 298-8500.
Frequently Asked Questions About Dekalb County Jail Visitation Number
Many people have questions about how to use the Dekalb County Jail Visitation Number and what to expect during a visit. Common concerns include scheduling rules, ID requirements, dress code enforcement, and options for remote visits. Others want to know if children can visit, how to find an inmate, or what happens if a visit is canceled. This section answers those questions clearly and directly, based on official policies from the DeKalb County Sheriff’s Office. The goal is to help families prepare properly and avoid common mistakes that lead to denied visits. Each answer includes practical tips and references to official sources for further help.
How do I schedule a visit using the Dekalb County Jail Visitation Number?
Call 404-298-8145 to speak with the visitation desk or use the online portal on the sheriff’s website. You must provide the inmate’s full name or SPN number, your full name, date of birth, address, and a valid photo ID number. Choose an available time slot during the daily windows: 8:00 a.m.–11:45 a.m. or 4:00 p.m.–9:50 p.m. Confirm your appointment at least 24 hours in advance. Walk-ins are not allowed. If you need to cancel or reschedule, do so at least 24 hours before your visit. Late changes may result in a temporary booking restriction. Keep your confirmation number for reference.
Can I visit if I don’t have a government-issued ID?
No. All visitors must present a government-issued photo ID, such as a driver’s license, state ID card, passport, or military ID. School IDs, work badges, or credit cards are not accepted. If your ID is expired or damaged, staff may deny entry. Minors under 17 must be with a parent or guardian who has valid ID. Guardians must also show proof of relationship, like a birth certificate or court order. Without proper ID, you will not be allowed past security, even if you are on the approved visitor list.
Are video visits really free?
Yes. Video visitation through Securus is free for both on-site and remote calls. There are no hidden fees or charges. However, you must create a free Securus account and upload a clear photo for identity verification. The system records all calls for security purposes. If the inmate’s unit has secure tablets, additional “at-home” video calls may be available. These are also free. Do not pay third-party sites that claim to offer faster booking—these are not affiliated with the jail and may scam users.
What happens if my visit is canceled due to jail lockdown?
If the jail goes into lockdown due to security, medical, or staffing issues, all visits are canceled immediately. You will not be charged, and your booking slot will be rescheduled automatically within the same week when possible. Staff will attempt to notify you by phone or email, but this is not guaranteed. Check the sheriff’s website or call 404-298-8145 for updates. Do not travel to the jail during a lockdown. Rescheduled visits follow the same rules: 30 minutes, two per week, advance booking required.
Can I bring gifts or money to an inmate during visitation?
No. You cannot give inmates any items during visitation, including food, clothing, books, or money. All commissary purchases must be made online through the jail’s approved vendor. Money can be added to an inmate’s account via the sheriff’s website or kiosk in the lobby. Gifts sent by mail must follow strict packaging rules and are subject to inspection. Bringing unauthorized items to the visitation room results in immediate denial of entry and possible suspension of visiting privileges.
How do I know if an inmate is eligible for visitation?
Check the inmate’s housing status using the online inmate search tool or by calling (404) 298-8515. Inmates in general population are usually eligible. Those in maximum-security Level 4 units or mental health wings are not allowed visitors. The search results show current housing, booking date, and any restrictions. If the inmate has been transferred or released, visitation at the county jail is not possible. Always verify status before scheduling a visit to avoid disappointment.
What should I do if I’m denied entry to a visit?
If you are denied entry, staff will explain the reason, such as invalid ID, dress code violation, or incomplete background check. You may reapply after fixing the issue, like obtaining proper ID or changing clothing. If the denial is due to a system error, ask for a supervisor. Keep your confirmation number and any communication records. Repeated violations may lead to a temporary or permanent ban. For serious concerns, contact the sheriff’s office at (404) 298-8500 or file a complaint through the official website.
Official Resources and Links
For the most accurate and up-to-date information, use these official sources. The DeKalb County Sheriff’s Office website includes visitation rules, inmate search, and contact details. The Georgia Department of Corrections lists facility data and policies. Securus handles video visitation scheduling. Always verify information through these trusted channels to avoid scams or outdated details. Do not rely on third-party sites that charge fees or provide incorrect numbers.
- DeKalb County Sheriff’s Office: https://www.dekalbsheriff.org/
- Georgia Department of Corrections: https://gdc.georgia.gov/locations/dekalb-county-jail
- Securus Video Visitation: https://www.securustech.net/
- Inmate Search Portal: https://www.inmatesearchgeorgia.org/DeKalb_County.html
Contact Details
DeKalb County Jail
4415 Memorial Drive
Decatur, GA 30032
Phone: (404) 298-8500
Visitation Desk: 404-298-8145
Visiting Hours: Daily, 8:00 a.m.–11:45 a.m. and 4:00 p.m.–9:50 p.m.
Related Services and Support
Families may also need access to inmate mail, commissary, or legal resources. Mail must include the inmate’s full name, cell location, and SPN number. Send to: DeKalb County Jail, 4415 Memorial Drive, Decatur, GA 30032. Commissary funds can be added online or at kiosks. Legal visits require prior approval and separate scheduling. For court dates or bond information, use the inmate search tool or call the jail directly. Community programs like counseling or reentry support are available through partner organizations listed on the sheriff’s website.
Final Tips for a Successful Visit
Arrive early, bring valid ID, follow the dress code, and confirm your appointment. Stay calm during screening and treat staff with respect. Keep conversations appropriate—no plans for illegal activity or coded messages. End the visit on time to allow others their slot. If issues arise, ask for help politely. Prepare children for the environment. Use video visits if travel is difficult. Always check for updates before leaving home. These steps ensure a smooth, respectful, and successful visitation experience.